Privacy Policy

1. Introduction

At Tap2Order, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application to create and manage your WhatsApp storefront.

By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as data gathered automatically when you use our platform.

• Personal Information: Name, email address, phone number, and WhatsApp business number when you register for an account.
• Store Data: Information about the products you upload, product images, descriptions, and pricing.
• Usage Data: We automatically collect information regarding your interactions with our Services, such as IP addresses, browser types, and page views, to help us improve our platform.

3. How We Use Your Information

The information we collect is used in the following ways:

• To provide, operate, and maintain our Services.
• To generate your unique store links and format your WhatsApp order messages.
• To communicate with you, including sending service updates, security alerts, and support messages.
• To analyze usage patterns and improve the functionality of our platform.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information only in the following situations:

• With Service Providers: We may share data with third-party vendors who perform services on our behalf (e.g., hosting, database management).
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Customer Interactions: When a customer uses your store link, their order details are generated locally on their device to be sent to your WhatsApp number. We do not intercept or store the contents of your private WhatsApp conversations.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights and Choices

Depending on your location, you may have the right to access, update, or delete the personal information we hold about you. You can manage most of your account information directly within your dashboard. For further assistance, please contact our support team.